Please note: we currently only deliver within Europe, please call us on 01544 388535 for delivery times and costs specific to your area.
We have two delivery options available for you. We have a 2-4 day delivery service and a next day delivery service.
If you order by 12 noon we can send your paint for delivery the following day, after 12 noon we can not guarantee next day delivery.
We do not deliver on Saturday or Sunday, however a Saturday delivery is possible with quite a substantial extra charge (usual timings apply). So this means that a next day ordered on a Friday will not usually be delivered until Monday.
For orders in Scotland, Ireland and the outer Isles, please call us on 01544 388535 and we will be able to tell you your delivery times and costs specific to your area.
Returns of unopened re-saleable items are accepted within 28 days from date of purchase, with the exception of personalised colour mixes. All returned items must be returned in a saleable condition and are subject to a 20% restocking fee. We are unable to arrange collection of unwanted paint and returned paint must be sent back in the original packaging. Prior to arranging your return please contact us via phone 01544 388535, or email firstname.lastname@example.org. Return address is Natural Paint UK Limited, Cour of Noke, Pembridge, Leominster, Herefordshire HR6 9HW.
NB Our paint is natural and so it can be posted as a non hazardous product.
Should any of your items reach you in a faulty condition, please notify us within 28 days in order for replacement goods to be re-sent. Proof of damage will be required before we are able to replace your items.