Edward Bulmer Natural Paint - Terms and Conditions All goods shall remain in the sole ownership of Natural Paint Ltd (the vendor) until such times as all monies payable have been received by the vendor. Prices are subject to change without notice. All orders are subject to availability. We reserve the right to refuse to accept any order where there is a material error in the description of the goods or the advertised prices. *FREE DELIVERY on all orders over £125.00 on a 2-4 day delivery. For orders under £125.00 there will be a £8.00 charge for 2-4 day delivery. Next day delivery over £125.00 is £8.00 and next day delivery under £125.00 is £10.00. FREE DELIVERY on two or more sample pots on 2-4 day delivery. If you are only wanting to purchase one sample pot, there is a £5.00 charge for 2-4 day delivery. If you would like a next day delivery on 1 or more samples, there is a £5.00 charge. Products are subject to change without notice. We reserve the right to add, remove, substitute or alter products on sale. This reservation is extended to the matching of colours between batches and products. Whilst every effort is made to ensure that colour matches are good, the nature of the pigments and base materials used means that colours may vary. In addition to this, the effects of natural processes on painted surfaces may lead to colours changing over time. PLEASE NOTIFY ANY COLOUR DISCREPANCIES BEFORE DECORATING AS WE DO NOT ACCEPT LIABILITY FOR ANY APPLICATION COSTS IN THE EVENT OF THESE DISCREPANCIES BEING NOTICED AFTER THE PAINT HAS BEEN USED. Whilst every effort is made for images on our website to accurately display the colour of our paints, we cannot guarantee that your monitor’s display will accurately reflect the colour of the goods on delivery. If in doubt, we advise that you purchase either samples of the colour or a colour swatch before placing your order. It is the responsibility of the customer to provide adequate storage for the goods purchased. Natural Paint Ltd will not take any responsibility for losses, damages or costs arising out of unsuitable, unsafe or inadequate storage conditions. Returns – Private United Kingdom customers have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations). Natural Paint Ltd offers the following returns policy: We are not able to offer returns, as all of our paint is mixed to order and therefore is a bespoke product. We will accept returns of non bespoke products which include preparatory products. Any customer wishing to exercise this right must notify the vendor by telephone 01544 388535 or by email to info@edwardbulmerpaint.co.uk. You may return your paint if it is faulty, please contact us by telephone 01544 388535 or by email to info@edwardbulmerpaint.co.uk Any goods mixed to customers’ specifications or clearly personalised are excluded from the right to cancel. Damaged/Lost Goods – Where goods are delivered to or received by the customer damaged or there is a shortfall, Natural Paint Ltd must be notified within 28 days in order for replacement goods to be re-sent free of charge. No such claim will be accepted outside of this time limit. Any such re-delivery is subject to the provision by you of such proof of damage or shortfall as we may reasonably require. “The customer’s attention is drawn to application, usage and safety information relating to the goods, Full information is available from our website www.edwardbulmerpaint.co.uk. Additionally, this information is available on request by ringing 01544 388535. Any information or instructions, whether verbal or in writing of any kind (including on our website), are non-binding and for guidance only. They are given in good faith but without warranty, since skill of application and site conditions are beyond our control. Information or instructions given do not release the user from his or her liability to check for product suitability and application methods him/herself with regard to the surface used. IN ANY EVENT WE DO NOT ACCEPT ANY LIABILITY WHATSOEVER FOR THE PERFORMANCE, NON PERFORMANCE OR PRODUCT ERROR OF ANY GOODS BEYOND THE VALUE OF THOSE GOODS (FOR EXAMPLE, WE SHALL NOT BE LIABLE IN RESPECT OF WASTED TIME OR ADDITIONAL COSTS INCURRED BY ANY PERSON, SUCH AS LABOUR OR SCAFFOLDING COSTS, NOR SHALL WE BE LIABLE IN RESPECT OF ANY ALLEGED CONSEQUENTIAL LOSSES OF ANY PERSON). Any quoted delivery times are estimates only. Time shall not be of the essence in the delivery of any goods and the vendor shall accept no liability in relation to late delivery beyond the value of the goods in question. The foregoing exclusions and limitations do not affect (and are subject to) those of your statutory rights as a consumer, which cannot be excluded by law. These terms and conditions and any claims arising in relation to goods ordered or supplied shall in all respects be governed by English Law and any dispute arising under or in connection with the foregoing shall be for the exclusive jurisdiction of the English Courts. We reserve the right to change these terms and conditions from time to time and you should refer to them each time you place an order. Please address any comments or complaints: Customer Services. Natural paint UK Ltd, Court of Noke, Pembridge, Herefordshire HR6 9HW. Registered in England No. 04285372. Promotional/Discount Offers - Terms and Conditions From time to time Edward Bulmer Natural Paint run Promotions and Offers on selected products or lines, we refer to these collectively as our “Promotional/Discount Offers”. All of our Promotional/Discount Offers are subject to the below Terms + Conditions: Edward Bulmer Natural Paint reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed. Promotion codes are only valid on specific products while stocks last and may be withdrawn at any time. Only one promotion code can be used per order. Promotion codes are only valid on Edward Bulmer Natural Paint website. Promotion codes are not valid in conjunction with any other promotion. In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in card exceeding this value, less any shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original promotional code. In the event of any returns meaning that the order no longer qualifies for the promotion advertised, Edward Bulmer Natural Paint reserves the right to deduct the value of the offer from the refund. Edward Bulmer Natural Paint reserves the right to change these Terms and Conditions at any time. Please address any comments or complaints: Customer Services. Natural paint UK Ltd, Court of Noke, Pembridge, Herefordshire HR6 9HW. Registered in England No. 04285372. All orders are subject to acceptance and any improper use of Promotional codes may result in the cancellation of your order. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice Promotional codes are for use by the intended recipient only and proof of entitlement may be requested. Valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period and previous purchases are not eligible. Orders cannot be amended once placed and Promotional codes cannot be applied retrospective. Power Half Hour Consultancy 30 minutes for £30 For all Power Half Hour appointments booked from 1st-31st August 2023, whether virtually or In the Showroom £30 only. Please note thereafter, from the 1st September, the cost will be £55. Each appointment is for a maximum of 30 minutes, subject to availability and only the Power Half Hour Consultations. 18+. 1 per customer only. For any customers who would like to use this offering outside of the UK, please email colourconsultancy@edwardbulmerpaint.co.uk. SS3FOR2 - Summer Sample Pot Offer Terms and Conditions Offer available until 1 september 2023, the Promoter reserves the right to withdraw the offer thereafter. The offer is to receive three sample pots for the price of two sample pots. Offer can be used on as many sample pots as a customer so chooses. The sample pot is only applicable in our emulsion paint. Usual RRP £5 per sample pot. Offer and selection of tester pots subject to stock availability This offer may not be used in conjunction with any other offer The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation PROMOTER: Natural Paint UK Ltd, Pembridge, Herefordshire, HR6 9HW. ASPIGA - Terms and Conditions Terms and Conditions Offer available until 1 september 2023, the Promoter reserves the right to withdraw the offer thereafter. The offer is for any ASPIGA customer to receive 10% off their order. Offer can only be used on paint tin orders. Offer cannot be used on sample pots. Offer can only be used once, per user. This offer may not be used in conjunction with any other offer. The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation PROMOTER: Natural Paint UK Ltd, Pembridge, Herefordshire, HR6 9HW Competition with Pallant House Gallery ELIGIBILITY The promoter is Edward Bulmer Natural Paint, Court of Noke, Pembridge, Leominster, HR6 9HW. The Prize Draw is open to eligible customers only. Eligible customers are those who are: a) UK residents , b) aged 18 or over and c) have correctly entered the Prize Draw by complying with the Entry Methods defined in the below points. This competition excludes employees (and their families) of Edward Bulmer Natural Paint. HOW TO ENTER THE PRIZE DRAW 4. Prize draw entry opens on 4th August 2023 and closes on the 1st September when the winner is chosen at random. Any entries received after this date will not be counted. 4.1 To enter the prize draw enter using the form on the website of Edward Bulmer Natural Paint, Pallant House Gallery, Jigsaw, Winstons Estate or The Goodwood Hotel. WINNER ANNOUNCEMENT AND PRIZE 5. One winner from the UK will receive 2 x tickets to the Gwen John exhibition and afternoon tea for 2, a wine tour and tasting followed by dinner up to the value of £300 at Wistons Estate, this includes: 1 nibble for the table, Three courses + 1 side per person, 1 x glass of Wistons Estate Sparkling Wine per person, and 1 x bottle of Wiston still wine for the table., 1 x overnight stay at Goodwood Hotel (subject to applicable dates), £1000 to spend at Jigsaw (valid for 2 years) and a personal styling appointment at the Chichester boutique, a half day colour consultancy (4 hours) depending on location this can take place at your home, in our London showroom or Virtually, it is at Edward Bulmer Natural Paint’s digression based upon location, 10 litres of wall emulsion and a signed copy of Edward Bulmer’s Book ‘The Colourful Past’. 5.1 The winner will be chosen at random and contacted by telephone or email on the 1st September 2023 (using direct message via email address provided) 5.2 The winner will be given 7 working days to respond to their initial winner communication. In the event that the winner has not responded within 7 working days then the winner shall forfeit their prize and the promoter reserves the right to reallocate the prize to a reserve winner. 5.3 There is no cash alternative for the prize, and provision of the prize is not negotiable or transferable. 5.4 The prize must be claimed no longer than 3 months after the closing date of this prize draw. PRIZE DETAILS 6. Free delivery of the paint and/or wallpaper provided by Edward Bulmer Natural Paint will be 2 to 4 working days. Please allow extra time for delivery when placing your order. Delivery times may be longer than usual and vary based on your location. For the most up to date information regarding delivery timescales, please refer to our delivery page 6.1 As noted above, Dependent on the location of the winner, the colour consultancy with Edward Bulmer Natural Paint may be organised in-home, virtually or in our showroom, this will be solely at the discretion of Edward Bulmer Natural Paint. 6.2 The prize will be valid until February 2024 with all experiences needing to be booked by 30th November. GENERAL 7. No bulk, third party or organised group entries will be accepted. Incomplete or corrupt entries, or those not in accordance with entry instructions, will not be accepted. 7.1 No responsibility is accepted for entries lost or damaged or otherwise not received by Edward Bulmer Natural Paint for any reason including interruptions to power supplies or internet communications. 7.2 In the event of unforeseen circumstances, Edward Bulmer Natural Paint reserves the right to substitute for the prize an alternative of equal or greater value. 7.3 By taking part in this prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions. 7.4 Edward Bulmer Natural Paint shall not be responsible for any failure to run the prize draw or to comply with any of the above terms and conditions where such failure is as a result of events outside its reasonable control. 7.5 Edward Bulmer Natural Paint’s decision in relation to prize winners and any other matter concerning this prize draw is final. No correspondence will be entered into. 7.6 The Promoter reserves the right to hold void, suspend, cancel, or amend the Prize Draw where it becomes necessary to do so. 7.7 These terms and conditions and the prize draw are subject to English Law except insofar as there are mandatory local laws which override such a choice of law. Edward Bulmer Natural Paint may decide in its absolute discretion to disapply this position. 7.8 Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter and will not be disclosed to a third party for any other purpose, unless the entrants’ positive consent has been obtained. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available above. Competition with The Llanfendigaid Estate ELIGIBILITY The promoter is Edward Bulmer Natural Paint, Court of Noke, Pembridge, Leominster, HR6 9HW and The Llanfendigaid Estate “The Cowshed” The Prize Draw is open to eligible customers only. Eligible customers are those who are: a) UK residents , b) aged 18 or over and c) have correctly entered the Prize Draw by complying with the Entry Methods defined in the below points. This competition excludes employees (and their families) of Edward Bulmer Natural Paint and The Llanfendigaid HOW TO ENTER THE PRIZE DRAW 4. Prize draw entry opens on 20th October and closes on the 29th October when the winner is chosen at random. Any entries received after this date will not be counted. 4.1 To enter the prize draw enter using either Edward Bulmer Natural Paint’s Instagram or Facebook, or The Llanfendigaid Estate Instagram or Facebook Page. WINNER ANNOUNCEMENT AND PRIZE 5. One winner from the UK will receive a four-night midweek break or a weekend break at The Llandendigaid Estate, specifically at The Cowshed and to be taken before Easter and excluding the school holidays. Plus a 2 hour colour consultancy depending on location this can take place at your home, in our London showroom or Virtually, it is at Edward Bulmer Natural Paint’s discretion based upon location. 5.1 The winner will be chosen at random and contacted by telephone or email on the 30th October 2023 (using direct message via email address provided) 5.2 The winner will be given 7 working days to respond to their initial winner communication. In the event that the winner has not responded within 7 working days then the winner shall forfeit their prize and the promoter reserves the right to reallocate the prize to a reserve winner. 5.3 There is no cash alternative for the prize, and provision of the prize is not negotiable or transferable. 5.4 The prize must be claimed and booked no longer than 3 months after the closing date of this prize draw. PRIZE DETAILS 6. Free delivery of the paint and/or wallpaper provided by Edward Bulmer Natural Paint will be 2 to 4 working days. Please allow extra time for delivery when placing your order. Delivery times may be longer than usual and vary based on your location. For the most up to date information regarding delivery timescales, please refer to our delivery page 6.1 As noted above, Dependent on the location of the winner, the colour consultancy with Edward Bulmer Natural Paint may be organised in-home, virtually or in our showroom, this will be solely at the discretion of Edward Bulmer Natural Paint. 6.2 The prize will be valid until 28th March 2024 with all experiences needing to be booked by 28th January 2024. Bookings for the 4 night stay must begin on a MONDAY, or the stay will be 3 nights, starting on the FRIDAY. GENERAL 7. No bulk, third party or organised group entries will be accepted. Incomplete or corrupt entries, or those not in accordance with entry instructions, will not be accepted. 7.1 No responsibility is accepted for entries lost or damaged or otherwise not received by Edward Bulmer Natural Paint or The Llanfendigaid Estate for any reason including interruptions to power supplies or internet communications. 7.2 In the event of unforeseen circumstances, Edward Bulmer Natural Paint and The Llanfendigaid Estate reserves the right to substitute for the prize an alternative of equal or greater value. 7.3 By taking part in this prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions. 7.4 Edward Bulmer Natural Paint and The Llanfendigaid Estate shall not be responsible for any failure to run the prize draw or to comply with any of the above terms and conditions where such failure is as a result of events outside its reasonable control. 7.5 Edward Bulmer Natural Paint and The Llanfendigaid Estate decision in relation to prize winners and any other matter concerning this prize draw is final. No correspondence will be entered into. 7.6 The Promoters reserve the right to hold void, suspend, cancel, or amend the Prize Draw where it becomes necessary to do so. 7.7 These terms and conditions and the prize draw are subject to English Law except insofar as there are mandatory local laws which override such a choice of law. Edward Bulmer Natural Paint and The Llanfendigaid Estate may decide in its absolute discretion to disapply this position. 7.8 Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter and will not be disclosed to a third party for any other purpose, unless the entrants’ positive consent has been obtained. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available above. Terms and Conditions - Colour Consultancy Valid for one time use only The offer is for any customer within a 50 mile radius of HR6 9HW to receive 20% off a 3 hour colour consultancy. The offer must be booked and scheduled before 5.00PM (UK time) 16th December. The offer is only valid for a client’s home who is based within a 50 mile radius of HR6 9HW. The offer is only valid on a 3 hour colour consultancy. This offer may not be used in conjunction with any other offer. The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation PROMOTER: Natural Paint UK Ltd, Pembridge, Herefordshire, HR6 9HW Terms and Conditions - Colour Consultancy and 10% Valid for use where any colour consultancy has been purchased – an in home, virtual, in store or power half hour service. The discount can only be redeemed and qualified against the assigned colour consultancy client and their email address. The discount can be used an unlimited amount of times to the colour consultancy client and their assigned email address. The discount includes 10% off paint – 2.5L and 5L emulsion tins, 1L and 2.5L eggshell tins and 1L and 2.5L gloss tins. As well as preparatory products – primers, grip coat and plant soap. The discount does not include discount on the delivery of any order. The discount does not include discount on colour accessories such as our fan deck, A5 swatches and/or our A5 colour box. The discount cannot be used in conjunction with any other discount. The Promoter reserves the right to amend or withdraw this promotion without prior notice or compensation. PROMOTER: Natural Paint UK Ltd, Pembridge, Herefordshire, HR6 9HW.
